as of 02/20/12
Company Policies
Ordering
DESCO accepts
orders , by telephone, fax, e-mail, post, or online. Telephone orders can be made
from 7:00 am to 2:00 pm Central Time by calling 414-272-2371. Fax, e-mail, and
post orders will be processed the next business day after receipt. Our secure
online catalog website can be found at
https://divedesco.com
Payment
DESCO accepts payment by check, Mastercard, Visa, or by UPS COD. Preferred payment for overseas orders is by credit card or wire transfer. International orders paid by check will be held until the check clears our bank.
Shipping
In stock items will ship within a few days contingent on payment arrangements. Invoices with out of stock items will be held until a complete shipment can be made unless otherwise requested by the customer. Delivery times will depend on carrier and delivery type selected. All domestic shipments are by UPS or U.S. Mail unless an alternate shipper is requested by the customer. UPS next day, second day, and Saturday delivery are available. Overseas orders will be handled by U.S. Mail Parcel Post, or a freight forwarder. DESCO will drop ship for $25.00 per package. DESCO charges a $7.00 handling fee per package.
Customer Service
DESCO is committed to providing the best possible products and support to our customers. We will work with our customers to resolve any issue with a DESCO product. Also DESCO welcomes input from our customers on improvements to our products, and ideas for new products to fill their needs. Two major examples of customer suggested changes were the adoption of the double exhaust valve, and the double air inlet elbow on the Air Hat. All suggestions are considered and those which will enhance safety, functionality, or the value of the product will be adopted. Not all suggested changes are adopted as they may not be applicable or acceptable to the majority of customers.
If you have a question, comment, or suggestion please contact us.
DESCO Corporation
240 N. Milwaukee Street
Milwaukee, WI 53202
414-272-2371 FAX 414-272-2373
Monday to Friday 6am to 2pm Central Time
diveq@execpc.com descocorp@sbcglobal.net